Privacy Policy

Last updated: 14 November 2026

Who we are

The Cozy Crumb is a bakery trading at Unit 4, Linden Wharf Row, Leeds, LS1 4ZZ. This policy explains how we handle personal information when you visit our website at thecozycrumb.co.uk, phone the bakehouse or place an order.

You can reach us by phone on 01632 960 418 or by post at the address above.

What we collect

When you phone to place an order we may note your name, phone number, the date of your order and any allergy information you give us so we can prepare and hand over your order correctly.

This website does not contain forms, accounts or comment sections, so we do not collect personal information through the pages themselves.

How we use it

We use order details only to prepare, confirm and hand over your order and to contact you about it if needed. We do not sell your details and we do not share them with third parties for marketing.

Cookies and measurement

The pages of this website do not set cookies of their own. If we use advertising or measurement tools, such as Google Ads, those services may set cookies or similar technologies in your browser. You can manage or delete cookies in your browser settings, and you can control personalised advertising in your Google account settings.

How long we keep information

Order notes are kept for as long as the order is active and are then removed from our order book within a reasonable period, normally within twelve months.

Your rights

Under UK data protection law you may ask to see the information we hold about you, ask us to correct or delete it, or object to how we use it. Contact us by phone or post and we will respond as soon as we can.

If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.

Changes to this policy

We may update this policy from time to time. The date at the top of the page shows when it last changed.